Case Study: BitMEX Cryptocurrency Exchange Sales Transformation

The Brief

To deliver a Sales Transformation journey for the exchange’s employees responsible for sales, client support and marketing. The content covered:

• Our CUSP sales excellence model - Connect, Understand, Share, Progress

• Negotiation Skills

• Live simulations based on real business scenarios featuring professional role players

• On-the-spot feedback to further aid development

Desired Learning Outcomes

To enhance the sales capabilities of participants through a structured and interactive program. 

The Workshops

This series of face-to-face workshops focused on the consultative sales process, enabling participants to practice their newfound skills at every step along the way and culminating in a realistic simulation to put their capabilities to the test. 

The Feedback

“Thank you for leading last week's Sales Training Workshop. We appreciate you and your team's time, expertise, and engaging delivery of the sessions. The in-person learning and role-play activities were particularly valuable.” 

“Thanks so much for your feedback and all your work during the workshop. It was really inspiring to me, I’ve been in sales for 15 years and I realised how much I try to make things complicated sometimes. The sales/conversation process was really useful, with the love/hate/objective, barriers, what if, solution. Thanks!”

“Thanks a lot for the feedback Jason, appreciate you taking the time! And a big thanks for the second workshop, inspiring stuff!”